Privacy & Security
Privacy Policy
The National Excellence Advisory Benchmark (NEAB) respects your privacy and is committed to protecting your personal information.
Last updated: June 12, 2026
Information We Collect
- Personal Details: Name, email, phone, and professional information provided during Elite recognition confirmation or when using our contact forms
- Payment Information: Billing details processed securely through third-party payment processors for award orders
- Website Analytics: Basic usage data (cookies, IP address, device type, page views) to improve site functionality
How We Use Your Information
- Award Fulfillment: To process commemorative award orders and coordinate delivery through Prestige Awards Group LLC
- Directory Services: To maintain accurate listings of Elite recognized professionals in industry-specific directories
- Communication: To provide updates about recognition status, renewal opportunities, and important program information
- Support: To respond to inquiries and provide customer service
Information Sharing
- No Sales: We never sell, rent, or trade your personal information
- Service Providers: We may share limited information with trusted partners (shipping companies, payment processors) strictly necessary to fulfill orders and provide services
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
Data Security
- All data transmission uses SSL encryption and industry-standard security practices
- Payment processing is handled by PCI-compliant third-party processors
- We implement appropriate safeguards to protect against unauthorized access or disclosure
Your Rights
- Access: Request information about data we have collected about you
- Correction: Request updates to inaccurate or incomplete information
- Deletion: Request removal of your personal information (subject to legal retention requirements)
- Opt-Out: Unsubscribe from communications or request removal from directory listings
Contact us at: [email protected] for any privacy-related requests or questions.
Policy Updates
NEAB reserves the right to update this privacy policy. Changes will be posted with an updated effective date.