Terms & Conditions

Terms of Service

By accessing the National Excellence Advisory Benchmark (NEAB) website, ordering commemorative awards, or using our services, you agree to the following terms.

Last updated: June 12, 2026

1. Elite Recognition Eligibility

Elite recognition is awarded only to professionals who meet NEAB's published selection criteria based on independent review of publicly available information.

2. Award Purchase Terms

Elite recognition itself is independent and carries no cost. Award purchase fees apply only to physical commemorative items and cover design, customization, manufacturing, engraving, materials, packaging, and shipping through Prestige Awards Group LLC.

3. Directory Listings

Elite recognized professionals may be included in NEAB industry directories. NEAB reserves the right to edit, update, or remove listings to ensure accuracy, compliance with standards, or legal requirements.

4. Limitation of Liability

NEAB provides Elite recognition and award services "as is" without warranties of any kind. NEAB is not responsible for business outcomes, professional results, reputational effects, client decisions, or actions of third parties related to recognition status.

5. Recognition Validity

Elite recognition reflects professional standing at the time of review and is valid for one year. Annual renewal opportunities may be available based on continued compliance with NEAB selection criteria.

6. Intellectual Property

NEAB logos, Elite recognition badges, and award designs are proprietary. Recognized professionals may use provided digital assets for legitimate business purposes but may not alter, redistribute, or misrepresent recognition materials.

7. Refunds & Replacements

Because awards are custom-engraved to order, all sales are final. Damaged or defective items will be replaced at no additional charge if reported within 14 days of receipt with photographic evidence.

8. Customer Service

For assistance with award orders, directory listings, or recognition inquiries, contact: [email protected]

9. Governing Law

This agreement is governed by the laws of the United States and [Your State].

10. Compliance Statement

The National Excellence Advisory Benchmark is an independent professional review organization and is not affiliated with any government agency, professional licensing body, or regulatory authority.